Export Agent

Location: Atlanta, GA
Date Posted: 10-07-2018
Location: Atlanta GA 
Salary: Up to $50k
Experience required in Freight Forwarding.
Title: Freight Forwarding Customer Service Rep

Work schedule- Tuesday  thru Saturday
Desired Skill Set for New Hire
•            Knowledge in supply chain, logistics or international business a plus
•            Able to work in a fast-pace and dateline driven environment
•            Able to make Airline bookings
•            Track and trace shipments
•            Dispatching of freight create Bill of Laden
•            Able to multi-task, prioritize ,and manage time effectively 
•            Open to learning firm processes that are in place ( training from Client Solutions Manager)
New Hire Duties- Air/Ocean Operations agent
•            Process all shipments via Company system ( Cargo Wise1) post preparation by Client Solutions Manager
•            Dispatching and creating Bill of Laden’s
•            Scheduling bookings with airlines
•            Tracking and tracing sensitive shipments from DTA ( Door to Airport )
Ben -Client Solutions Manager
•            Escalation Point
•            Receiving order request and create a file number within CW1( booking status)
•            Coordinate logistics utilizing COMPANY Road for primary support
•            Perform quotes
•            Continued support with the movement of  shipments
Added Benefits of increased Support will allow us to:
Update clients with industry updates to assist with efficiency in there supply chain- leaning on Company  international network
Attend local logistics & supply training or conferences
Schedule Meet & Greets with existing  and new potential Airline Account holders -to establish a stronger relation for future growth
Accurate and timely accounting and Monthly reports
Negotiate  lower rates with Vendors to gain better rate with utilization our COMPANY Partner Freight forwarding brand
Capitalize on the best logistics, pricing, industry trends, etc..  via partnership with our COMPANY Partners Freight forwarding brand
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